If your computer is running on a Windows operating system, then you would have encountered certain Microsoft problems at some time or the other. Commonly occurring issues are those with the connectivity. You may find that your Internet Explorer browser is unable to connect to the internet. In this post, we will find out how to troubleshoot and fix such an issue.
Check wired connections
Before you begin taking troubleshooting steps on the computer, it is vital to verify the different wired connections have been properly set up. For this, unplug the network cables from the router and from your computer. Plug these cables back in and ensure they are connected properly. Check the internet connection. If still, there is no connection follow the steps below.
Try another browser
It is important to find out whether the issue is related to the Internet Explorer browser or your internet connection as a whole. For this, launch any other web browser in your computer and find out whether you are able to connect to the internet. If you are successful, you can conclude that the issue is associated with Internet Explorer.
When the issue is associated with Internet Explorer, the first step is to try opening the browser without add-ons. For this, select the Start option and then click All Programs. Go to the Accessories option and then select System Tools. Select Internet Explorer (No Add-ons) from the sub menu. If this Internet Explorer program is able to connect to the internet, then it means that some of the add-ons in the program is causing the trouble. Launch Internet Explorer again, click Tools and then Add-ons. Remove each add-on from the browser and see if you are able to connect to the internet. Via this method, you can find out the corrupted add-on, which is giving you trouble. Remove this add-on.
If add-ons are not the problem, find out if there are any proxy settings in the browser. For this, select the Tools option and then click Internet Options. In this window, select the Connections tab where you can find the button for LAN Settings. Click this button and in the window that comes up, uncheck the mark under the heading Proxy Server. Also, mark the box, Automatically detect settings. Click the OK option and then Apply in the Internet Options window. Again, click OK in the window.
With the above steps, you can fix the connectivity issues with Internet Explorer. For additional assistance on Microsoft problems, you may contact our technical support team.
Check wired connections
Before you begin taking troubleshooting steps on the computer, it is vital to verify the different wired connections have been properly set up. For this, unplug the network cables from the router and from your computer. Plug these cables back in and ensure they are connected properly. Check the internet connection. If still, there is no connection follow the steps below.
Try another browser
It is important to find out whether the issue is related to the Internet Explorer browser or your internet connection as a whole. For this, launch any other web browser in your computer and find out whether you are able to connect to the internet. If you are successful, you can conclude that the issue is associated with Internet Explorer.
When the issue is associated with Internet Explorer, the first step is to try opening the browser without add-ons. For this, select the Start option and then click All Programs. Go to the Accessories option and then select System Tools. Select Internet Explorer (No Add-ons) from the sub menu. If this Internet Explorer program is able to connect to the internet, then it means that some of the add-ons in the program is causing the trouble. Launch Internet Explorer again, click Tools and then Add-ons. Remove each add-on from the browser and see if you are able to connect to the internet. Via this method, you can find out the corrupted add-on, which is giving you trouble. Remove this add-on.
If add-ons are not the problem, find out if there are any proxy settings in the browser. For this, select the Tools option and then click Internet Options. In this window, select the Connections tab where you can find the button for LAN Settings. Click this button and in the window that comes up, uncheck the mark under the heading Proxy Server. Also, mark the box, Automatically detect settings. Click the OK option and then Apply in the Internet Options window. Again, click OK in the window.
With the above steps, you can fix the connectivity issues with Internet Explorer. For additional assistance on Microsoft problems, you may contact our technical support team.
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