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Showing posts with the label Windows 7 Support

Using Remote Assistance in Safe Mode

The Remote Assistance feature in Windows is aimed at helping users who have little or no troubleshooting knowledge through this feature, a novice user can fix his computer issues over the network with an efficient personnel sitting at any corner of the world. The tech support personnel can take the complete control of the help seeker’s computer once he request for help over the network, without being physically close to the system The techie and the user should agree to the Remote assistance invitation and only then the session can be carried out. Remote Assistance tool connects a host computer with a client computer. The host computer user can help the client solve his computer issues through Remote Assistance feature in Safe Mode. The safe mode sessions allows to securely investigating the computer. Here’s how the Windows 7 help team advices doing it: Windows 7 help instructions to Use Remote Assistance in Safe Mode • On your computer, Log into Windows 7 as an administrator ...

Locating Wireless Devices In Windows 7 OS

You can connect a number of wireless devices to a Windows 7 computer. If you are having issues connecting to a wireless device on a computer that is running the Windows 7 operating system, then you may have to display the wireless devices that are running on your network as the first step to fixing the issue. The users have the option to view the wireless devices, which includes wireless routers, and network adapters from Network and Sharing Center utility in the Control Panel options of Windows 7 OS. The Network and Sharing Center will display the real time status of the network, including your level of access, network connections, and the other devices and systems that are connected on the network. The Windows 7 support tips that are shared below will help you to locate the wireless devices in Windows 7. You can follow these steps carefully to see the wireless devices that are connected to the Windows 7 computer and then troubleshoot the connectivity issues of the device. Instru...