Skip to main content

Using Remote Assistance in Safe Mode

The Remote Assistance feature in Windows is aimed at helping users who have little or no troubleshooting knowledge through this feature, a novice user can fix his computer issues over the network with an efficient personnel sitting at any corner of the world. The tech support personnel can take the complete control of the help seeker’s computer once he request for help over the network, without being physically close to the system The techie and the user should agree to the Remote assistance invitation and only then the session can be carried out.

Remote Assistance tool connects a host computer with a client computer. The host computer user can help the client solve his computer issues through Remote Assistance feature in Safe Mode. The safe mode sessions allows to securely investigating the computer. Here’s how the Windows 7 help team advices doing it:

Windows 7 help instructions to Use Remote Assistance in Safe Mode


• On your computer, Log into Windows 7 as an administrator and then click the "Start" button. Into the search box, Enter "Remote Assistance" and then press the "Enter" key.

• From the list of results, Click the "Windows Remote Assistance" option and then click the "Invite someone you trust to help you" option.

• Select the contact that you want to connect with and then select the "Invite this person" option.

• Enter your password and then click the "Save Invitation" button. Close out of the window and then click the "Start" button.

• Click the "Run" option and then into the text box, enter "msconfig". Click the "OK" button and then from the System Configuration Utility dialog box, select the "Boot" tab

• Click the box next to the "/SAFEBOOT" field and then click the "OK" button. Select the "Restart" button to start your computer in Safe Mode.

• For the Remote Assistance session to start, the other user must then accept your Remote Assistance invitation. Once he accepts it, he can take control of the system to solve the issues in it.

Note: While sending invitation to someone for help, make sure he is a trustable person as he can view your complete system.

Thank you for your time, take care and have a great day ahead!

Labels:
Location: United States

Comments

Post a Comment

Popular posts from this blog

Guidelines For Windows 8 Upgrade

It has been more than a year since Microsoft released Windows 8, and even though this operating system received a cold response from the users, it is slowly catching up with its competitors. One of the reasons why many people are reluctant for a Windows 8 upgrade is that their existing operating systems, Windows 7 or Windows XP, do not give them many troubles. However, with the end of support for Windows XP operating system, many of these customers have started to upgrade their operating system. However, not all of them have chosen Windows 8 for this upgrade and many think that Windows 7 suits their needs better. For Windows XP users who wish to upgrade to Windows 8, it might be necessary to make a few hardware upgrades. This is because Windows XP could run even on 256MB of RAM and a processor with a speed of 233 MHz. However, when it comes to Windows 8, the minimum RAM required becomes 1 GB and the processor speed 1 GHz. One of the techniques by which you could find out if your curre...
Post a Comment
Read more

Troubleshoot Windows Vista Update Issues

Windows Update helps to keep your computer up to date and utmost secure by downloading and installing the latest drivers and features. The Windows Update is offered free of cost by the Microsoft corporation. You may choose Windows Update to automatically download and install the latest updates on your computer without the intervention of the user or you may examine the updates first before installing the updates to your computer. Some of the updates come with an ‘Important’ tag, which means that these updates are very important for your computer and they help to keep your computer private, protected and even more secure. By default, the Windows Update will run automatically but at times, it may not and troubleshooting Windows Update will help you to make your computer up to date again. Steps To Fix The Update Issue Of Vista Click on the Start button and type Windows update in the Start Search box and hit the Enter key. This will open the Windows Update window, which will show you...
Post a Comment
Read more

Steps To Fix Microsoft Outlook Error That Says Can’t Create File

If you are using Outlook email client to send and receive emails, you might encounter certain troubles with it at times. Now, one the issues that you might encounter while trying to view the sends in program are Microsoft Outlook Can’t Create File . With this error, you will not be able to view the emails in the program. Now, you can easily fix this error by trying different methods. In this post, we will find out the different methods that you could try to fix this issue. With fix it tool Luckily, Microsoft provides Fix It tools to troubleshoot different errors associated with Microsoft programs. You may go to the support website of Microsoft and download this tool to your computer. When you open the webpage, you will be asked to enter details related to the trouble so that the website offers the right tool for the issue. Now, if you are not sure about the fixit file, choose the file Microsoft Fixit 5063.msi from the search results. Once you click the download button for the...
2 comments
Read more