Skip to main content

Using Remote Assistance in Safe Mode

The Remote Assistance feature in Windows is aimed at helping users who have little or no troubleshooting knowledge through this feature, a novice user can fix his computer issues over the network with an efficient personnel sitting at any corner of the world. The tech support personnel can take the complete control of the help seeker’s computer once he request for help over the network, without being physically close to the system The techie and the user should agree to the Remote assistance invitation and only then the session can be carried out.

Remote Assistance tool connects a host computer with a client computer. The host computer user can help the client solve his computer issues through Remote Assistance feature in Safe Mode. The safe mode sessions allows to securely investigating the computer. Here’s how the Windows 7 help team advices doing it:

Windows 7 help instructions to Use Remote Assistance in Safe Mode


• On your computer, Log into Windows 7 as an administrator and then click the "Start" button. Into the search box, Enter "Remote Assistance" and then press the "Enter" key.

• From the list of results, Click the "Windows Remote Assistance" option and then click the "Invite someone you trust to help you" option.

• Select the contact that you want to connect with and then select the "Invite this person" option.

• Enter your password and then click the "Save Invitation" button. Close out of the window and then click the "Start" button.

• Click the "Run" option and then into the text box, enter "msconfig". Click the "OK" button and then from the System Configuration Utility dialog box, select the "Boot" tab

• Click the box next to the "/SAFEBOOT" field and then click the "OK" button. Select the "Restart" button to start your computer in Safe Mode.

• For the Remote Assistance session to start, the other user must then accept your Remote Assistance invitation. Once he accepts it, he can take control of the system to solve the issues in it.

Note: While sending invitation to someone for help, make sure he is a trustable person as he can view your complete system.

Thank you for your time, take care and have a great day ahead!

Labels:
Location: United States

Comments

Post a Comment

Popular posts from this blog

How To Setup MSN Email In Outlook

MSN email is an internet service offered by the software giant Microsoft for their clients. The MSN service can be used to access emails via the web-based Internet portal. You can utilize Microsoft Outlook to send and receive the emails from your different email accounts, including your MSN account. By doing so, you will be able to enjoy all the features of the MSN Network, as well as the features of Microsoft Outlook. The MSN network is based on the POP3 protocol. POP3 is a standard internet protocol used by the email clients to receive and send emails. The POP3 service has the provision to incorporate MSN service with the Microsoft Outlook service. POP3 lets the users configure Microsoft Outlook service to pull and send emails using the internet service. Even though there are many versions of Microsoft Outlook and MSN, their set up procedures are more or less the same. Outlook Email Setup Instructions Go to the Start menu and click Microsoft Outlook 2007 to launch the program....
Post a Comment
Read more

Steps To Uninstall Ask Toolbar From Windows XP And Vista

Ask toolbar is type of browser add-on, which helps a user get access to the functions served by the Ask toolbar like Ask Search. These toolbars may be necessary since they help in easy navigation but sometimes, they can become big nuisances, since they eat much of your system resources. It is here where the importance of Ask toolbar removal comes in to play. Well, given below are some easy instructions that will help you to uninstall Ask toolbar from your Windows XP and Vista computers. Removing from Windows XP If any web browser is open in your system, then you need to close it. Now you need to navigate to the Windows Start button seen at the lower left corner of your Windows taskbar and click it. This will open the Windows Start menu and from it, you need to click the option labeled Control Panel . From the Control Panel window, you need to click the option named Add/remove programs . This will open up a window showing all the list of programs installed. From the list, ...
1 comment
Read more

How to recover a corrupted DBX file in Microsoft Outlook?

Microsoft outlook applications store all the files with DBX extension in a particular folder and keeps it in a safe location.  You may no longer able to access the email messages within these files using your Microsoft Outlook if a file is corrupted due to some virus attacks or error in system settings. Unfortunately, there is no freeware DBX repair tool available in the market, therefore you may have to depend on some shareware software programs to repair such corrupted DBX files. Discussed below is the information from the Outlook repair team to recover a corrupted DBX file in Microsoft Outlook. By using advanced Outlook Express repair program • You can start off by downloading the advanced Outlook Express recovery program and install it on your system. • Now run the downloaded recovery program and then click the button corresponding to select DBX or MBX file to be repaired option. Now locate your DBX file that needs to be repaired from your system directory. • Once you...
2 comments
Read more