Skip to main content

Using Remote Assistance in Safe Mode

The Remote Assistance feature in Windows is aimed at helping users who have little or no troubleshooting knowledge through this feature, a novice user can fix his computer issues over the network with an efficient personnel sitting at any corner of the world. The tech support personnel can take the complete control of the help seeker’s computer once he request for help over the network, without being physically close to the system The techie and the user should agree to the Remote assistance invitation and only then the session can be carried out.

Remote Assistance tool connects a host computer with a client computer. The host computer user can help the client solve his computer issues through Remote Assistance feature in Safe Mode. The safe mode sessions allows to securely investigating the computer. Here’s how the Windows 7 help team advices doing it:

Windows 7 help instructions to Use Remote Assistance in Safe Mode


• On your computer, Log into Windows 7 as an administrator and then click the "Start" button. Into the search box, Enter "Remote Assistance" and then press the "Enter" key.

• From the list of results, Click the "Windows Remote Assistance" option and then click the "Invite someone you trust to help you" option.

• Select the contact that you want to connect with and then select the "Invite this person" option.

• Enter your password and then click the "Save Invitation" button. Close out of the window and then click the "Start" button.

• Click the "Run" option and then into the text box, enter "msconfig". Click the "OK" button and then from the System Configuration Utility dialog box, select the "Boot" tab

• Click the box next to the "/SAFEBOOT" field and then click the "OK" button. Select the "Restart" button to start your computer in Safe Mode.

• For the Remote Assistance session to start, the other user must then accept your Remote Assistance invitation. Once he accepts it, he can take control of the system to solve the issues in it.

Note: While sending invitation to someone for help, make sure he is a trustable person as he can view your complete system.

Thank you for your time, take care and have a great day ahead!

Labels:
Location: United States

Comments

Post a Comment

Popular posts from this blog

How To Identify Windows Vista Error Codes

Error codes are numbers, letters, or number/letter combinations related to error messages that are specifically used to recognize issues in Windows and other programs. Windows operating systems use a system of digits and numbers to classify the errors your system may encounter while working. Microsoft provides access to this information and is effective in diagnosing the problems. In case the error message does not furnish the entire information, you need to search for the error code online, by seeking Windows online assistance. If this is also not working, move on to the next step, and search for Windows news groups and communities. You can also look into the error codes online in the Events and Errors message center. In case you face any issue within the error codes, you can get the aid of Microsoft tech support utility to fix the problems at the earliest. How to view error event logs? • Navigate to the bottom left hand side corner of the screen and locate the Start button. Cl...
Post a Comment
Read more

Directions For Safeguarding Your PC Against Virus Threats

Do you suspect virus infection in your PC? Virus infection is one of the most dreadful things you can face while using a PC. It is quite common with Windows operating systems due to its widespread use. There are a few things you can do to get rid of a virus from your Windows PC and to prevent it from getting infected with viruses in future. Tech support for virus removal in Windows Contacting Tech support desk, you can have viruses eliminated from your PC. Tech support desk has a trained team to execute virus removal. All that you need to do is contact the support desk, buy a subscription and let them do the troubleshooting. In addition to subscription based services, Tech support desk offers freemium services such as free troubleshooting steps, support through online forums etc. Here is a brief account on how to safeguard your Windows PC against viruses with the help of Tech guides. Verify that your PC is infected If you suspect that your PC is infected with a virus, the first...
1 comment
Read more

How To Repair And Restore Outlook OST Files

Microsoft Outlook, which is a popular email client, stores all its program data either in “.pst” or “.ost” files. Outlook data related to email folders, contacts, calendars - everything is saved in these files. One advantage of this is that you could easily transfer all your Outlook data to a different computer by simply copying these PST or OST files. But there is also a negative aspect to it. If something happens to these files, your entire Outlook data could become obsolete. And that’s if you still retain any of it – there’s a chance you won’t be able to access any of the data, including the email messages. However, Microsoft Outlook lets you repair these damaged or corrupted PST or OST files using its built-in repair tool. Below are some Outlook repair instructions to troubleshoot problems associated with corrupted PST or OST files. Repairing the .ost file Close the Outlook application if it is running. Click on the Start button and select the option “Run”.  Type “ dr...
2 comments
Read more